Work with us!

Are you someone who enjoys an active lifestyle? At Röhnisch, we firmly believe that physical activity is a key to both physical and mental well-being. We're constantly seeking like-minded individuals who want to grow with us. If you think you're one of them, please send an email to [email protected].

Available positions

E-commerce Sales Support  

Are you passionate about delivering exceptional customer service in a dynamic e-commerce environment? Do you thrive on maximizing sales opportunities while ensuring customer satisfaction? If so, we have the perfect opportunity for you! 

About Us: Röhnisch is seeking a dedicated E-commerce Sales Support member to join our team in Stockholm, Sweden. As part of our E-commerce Team, you'll play a pivotal role in enhancing the overall customer experience and driving business growth. 

Role Overview: As E-commerce Sales Support at Röhnisch, you'll be at the forefront of our e-commerce operations, providing personalized support to our valued customers. From handling inquiries and orders to resolving issues and promoting products, you'll contribute to creating seamless shopping experiences across various touchpoints. 

Key Responsibilities: 

  • Proactively engage with customers to maximize sales opportunities and provide tailored recommendations. 

  • Address customer inquiries, orders, returns, complaints, and exchanges promptly and efficiently. 

  • Provide active customer service support via email, phone calls, chat, and social media platforms. 

  • Coordinate inventory management and product listings to optimize e-commerce operations. 

  • Offer valuable feedback to improve processes and enhance customer satisfaction. 

Key Requirements: 

  • Proficiency in Swedish and English, both written and verbal. 

  • Experience with business systems such as Centra and Zendesk. 

  • Strong problem-solving skills and attention to detail. 

  • Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously. 

  • Excellent teamwork and communication skills. 

Minimum Qualifications: 

  • 2-3 years of experience in customer support, preferably in an e-commerce environment. 

Join Our Team: If you're ready to take your customer service skills to the next level and make an impact in the world of e-commerce, we want to hear from you! Apply now to join the Röhnisch team and be part of our journey towards delivering exceptional customer experiences. Please send your CV and cover letter to Mimmi Doutsis at [email protected]

Delivery IconFast delivery
Package IconEasy returns
LockSafe payments